Community leadership
Community leadership is a specific form of the general concept of leadership. It is frequently based in place and so is local, although it can also represent a community of common interest, purpose or practice. It can be individual or group leadership, voluntary or paid. Leadership is as the process of people working together to achieve mutual purposes. Building leadership capacity involves development of human resources, such as knowledge and skills, time and energy, attitudes and enthusiasm, and appreciation of diversity.
A community is a space where one can learn social skills, culture, values, and sense of identity. It is therefore the leader must consider what makes the gears turn within said community, the leader must encourage the community to be successful in its own way.
Finally, the leader must inspire an environment within the community to ensure their success is sustainable. This module focuses on community leadership, and it shows and guides community leaders’ participants in training to know how they should take responsibility for the well-being of people, and improvement of their communities by making reference on case study: system leadership in Rwanda.Cybersecurity management and Operations
Cybersecurity management and operations are an organization’s strategic-level capability to protect information resources and competitive advantage in a complex and evolving threat landscape. Cybersecurity operations is the process that tells us what we need to do to ensure a strong cyber defense. Cyber security management and operation (CSOC) managers have the responsibilities to monitor the channels through which information flows into and out of an organization's information network.
This includes a vast array of sophisticated detection and prevention technologies, a virtual sea of cyber intelligence reporting, and access to a rapidly expanding workforce of talented IT professionals. It describes strategies of effective CSOCs regard-less of their size, offered capabilities, or type of constituency served such as consolidate functions of incident monitoring, detection, response, coordination, and computer network defense tool engineering, operation, and maintenance under one organization: the CSOC; and focus on a few activities that the CSOC practices well and avoid the ones it cannot or should not do. We deeply explore specific areas of concern for CSOCs, ranging from how many analysts a CSOC needs to where to place sensor technologies especially in Rwanda.Business continuity planning and Management
Business continuity planning and management is a planning and management discipline through which organizations design, implement and maintain measures, plans and strategies which are effective to manage crisis, respond to/ recover from a disaster; this starts with an identification of potential threats and vulnerabilities as well as impacts that recognized threats might cause to business operations.
A successful application of business continuity plan increases business resilience and efficiency, which, in turn contribute to a higher performance and takes an organization at a level it can control and continue to run its operations during and after a disaster situation.
This module provides a strong foundation on business continuity planning and management, and looking why it is important and how it can be implemented within the overall risk management process, before reviewing the disaster recovery process.
After the module training, participants understand the concepts of business continuity; learn the importance of a BCP (business continuity planning); see how load balancing maintains business continuity especially case of Rwanda.Digital marketing & Social media
Digital marketing overview refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. While this term covers a wide range of marketing activities, all of which are not universally agreed upon, we’ll focus on the most common types below. Digital marketing overview this module can help you to analyze future of digital marketing. Digital marketing is an umbrella term for SEO, Email Marketing, Content Marketing, Public Relations, social media, and more. Social media is just one of the many channels that make up a digital marketing campaign. Social media allows marketers to connect and engage potential customers where they are at: LinkedIn, Twitter, Youtube, Facebook, Instagram, and even some of the younger platforms like TikTok. With a strong social media strategy and the ability to create engaging content, marketers can engage their audience.
This module aims to introduce participants to the core principles of digital marketing and social media. Information and communication technology is changing the way companies interact with consumers. Technological evolution continues apace and marketers are seeking to exploit it in new, creative ways. This module provides a comprehensive framework for understanding the contextual, strategic and operational issues involved in the application of digital transformation to marketing especially in Rwanda.Performance bused budgeting
This module is designed to accompany the courses on performance budgeting for trainees. It presents summaries of the essential content for each of the core topics covered in budgeting courses. This module can therefore be used on a “stand alone” basis. However, it may be used to best advantage in conjunction with the support of the key readings listed at the end of each section. Tight budgets and demanding citizens put governments under increasing pressure to show that they are providing good value for money. Providing information about public sector performance can satisfy the public’s need to know, and could also be a useful tool for governments to evaluate their performance.
Performance information is not a new concept, but the governments of Developing countries have taken a closer look at integrating it into the budget process in the past decade as part of efforts to improve decision making by moving the focus away from inputs (“how much money will I get?”) towards measurable results (“what can I achieve with this money?”)
Advocacy, lobbying and networking
Networking, lobbying and advocacy are fundamental practices for a sustainable and functioning non-governmental organization. Lobbying, Advocacy, and Policy Influencing is a powerful tool used to address systems, rather than symptoms.
Advocating for better policies generates positive change for disadvantaged people, groups and countries has a vast reach, and its approach tackles the systematic causes of problems, thus empowering local voices and promoting the sustainable development of our country. Sometimes the terms "lobbying" and "advocacy" are used to mean the same thing namely, influencing individuals and institutions to support your cause.
Networking brings to NGOs more advantages than only fighting for a given cause. Advocacy, on the other hand, comes from the legal background. You have advocates (or lawyers) to fight your case in court. Networking is a different ball game. It refers to groups and/or individuals coming together to advocate common causes, to share experiences, and to programme joint strategies of action.Finance and Budgeting for non-financial Managers
Finance and Budgeting for is for “Non-financial Managers” module is designed for people who want to understand key financial principles and apply them in a real-world context. Over the module, you will navigate through six chapters that highlight the basics know knowledge in finance and Budgeting such as finance and budgeting concepts, understanding balance sheet, understanding income statement, understanding cash flow management, understanding budgets and the public financial management in Rwandan context.
Underwriting and Claims management
Different insurance companies and other financial institutions suffer losses due to the poor assessment of subject matter of insurance. The aims of this module is to equip trainees with basic concepts of risks assessment, underwriting decision making, material facts analysis, claims notification procedures, claims analysis and claims payment mode.
Induction I
According to the Official Gazette n°29 bis of 18/07/2016 art.10: A public servant who is appointed on a post in public service benefits from an induction course enabling him/her to be familiar with his/her job and with public service functioning in general. Every public institution must ensure that induction courses are provided to new public servants.
Citizen participation and inclusive governance
A functional democracy needs an informed citizenry and empowered media, popular participation in policy making, a responsive state, and governing processes that are open, transparent and inclusive to all legitimate interests. Improving relationships between citizens and their government means working simultaneously on state responsiveness and effectiveness, citizen empowerment, and the accountability of elected officials and council members. The state alone cannot solve society’s many problems or provide the remedies for democracy’s deficits. This module discusses the basic concept of citizen participation and inclusive governance as well as strategies and approaches to promote citizen participation. The module discusses different citizen participation tools and provides case studies of citizen participation in Rwanda.
Advocacy, Lobbying and Networking
Networking, lobbying and advocacy are fundamental practices for a sustainable and functioning non-governmental organization. Sometimes the terms "lobbying" and "advocacy" are used to mean the same thing namely, influencing individuals and institutions to support your cause. Strictly speaking, lobbying is a parliamentary concept. Moreover, the tasks of representing civil society in the democratic policy making process and fighting for more social justice demand a professional understanding of both the concepts of networking and lobbying.
Sales and Marketing
Modern marketing has two different meanings in the minds of people who
use the term. One meaning of marketing conjures up the terms “selling,
influencing, persuading” thought by a large number of persons and always viewed
and discussed as a business activity. They mistakenly think of marketing only
as selling and promotion tasks, but they are only two of several marketing
functions. The other meaning of marketing unfortunately is weaker in the public
minds; it is the concept of sensitively, “serving and satisfying human needs”
This provides the true definition module terms, provides the selling planning
and processes at the same time it provides the marketing processes and how it
should be conducted. This module is designed to define the sales and marketing management
Tax Policy and Administration
This module is designed for professionals who are responsible for dealing with tax policy and administration. The module provides a comprehensive description n of the concepts, principles and prevailing issues of taxation. It provides the overarching principles of taxation, tax policy and administration. The module also describes the functions of tax administrators and the entire process of tax administration The module also explores the taxation process in Rwanda.
Global Leadership and Organizational Performance
Leadership is conceived as a process where one or more persons influence
a group of person to move in a certain direction. The word leadership has been
used in various aspects of human endeavour such as politics, business,
academics and social works. Therefore, an individual will support the
organization if he believes that through it his personal objective and goals
could be met, if not, the person’s interest will decline. Leadership occurs
when one group member modifies the motivation or competence of others in the
group.
Emergency and Disaster Management
Emergency and disaster management aims to
minimize the broad consequences of a disaster and demands full preparedness
with regard to organizational readiness, communication, and coordination among
all partners; resource availability; and professional engagement. Preparedness
may be achieved by either being exposed to many disasters or to proper
educational programs. An “acceptable preparedness” is somewhat subjective and
what is acceptable may differ due to the geographical and educational
background of the countries and their resources, expectations, and quality
demands. Furthermore, since disasters occur infrequently, opportunities for
frequent exposure to disasters are rare.